Immediate Supervisor : Condominium Manager / Team Manager / Property Executive (Head Office)
General Summary of Responsibilities
- Ensure the smooth operations and effective management of the estate.
- Day-to-day supervision of term contractors
- Ensure compliance with Company policies & ISO Procedures.
- Ensure compliance with Company’s BizSafe policies and procedures
- Ensure all residents’ complaints are attended to promptly and efficiently.
- Attend to any other function or duties that may be assigned from time to time.
Specific Job Requirements
Maintenance
- In charge of the maintenance of all facilities (swimming pool, spa pool, sauna, gym, squash, tennis courts, playgrounds, putting green, BBQ pits, function room, games room).
- Monitor attendance of service providers, i.e. security and cleaners, landscaping, pest control, etc
- Co-ordinate and supervise all planned maintenance schedules.
- Defect list and fixing date of inspection and closing summary of defect list and appointment dates.
Event Management
- Planning and organizing activities during major festive seasons such as Chinese New Year, Hari Raya, Deepavali, Christmas and National Day.
Administration
- Update Records :
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- SP list;
- Change of address;
- Master list.
- Handing over of security pass / car park label
- Collection of Admin fee / Renovation fee / Security Pass
- Administer the following :
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- Refund of renovation deposit
- Refund of other deposits (Security pass / 2nd car park label / BBQ pits / Function Room)
- Strata roll
- Ordering and keeping track of stationery inventory including office inventory
- Postage record for mailing
- Typing of minutes / correspondence / letters
- Filing and updating of all administrative documents and files and ensure that they are kept and filed in a manner which facilitates their easy retrieval;
- Registration of movement of key (in key press)
- Preparation of circular to Subsidiary Proprietors / residents
- Distributing incoming fax / letters and keeping proper records of correspondences
- Keeping record of files
- Keeping record of all operational M&E drawing and tracing
Note: Some Job duties may vary depending on site requirements