Immediate Supervisor : Building Supervisor / Property Executive / Complex Manager / Condominium Manager

General Summary of Responsibilities

• Carry out all building maintenance work to ensure that the buildings are maintained properly.
• Ensure compliance with divisional policies & ISO Procedures.
• Any other duties assigned by Immediate Supervisor / Head Office.

Specific Job Requirements

Air-Conditioning

• Daily switching (ON/OFF) of air-con including AHU condensing units, cooling towers, etc.
• Frequent checking of cooling tower fan motor compressors and water pumps for normal running condition.
• Regular monitoring of air-con temperature (incoming & return) and pressure (suction & discharge).
• To check air-con indicator lights for proper condition.
• Check for comfort level in cases of complaint.
• Regular inspection for loose belts, filter cleanliness, drain pipe, noisy bearings, control circuit faults and overall functions.
• Monthly greasing, sealing and cleaning of water pumps.
• Painting of air-con units and air-con parts whenever necessary.
• Troubleshoot faults whenever a breakdown of air-con or complaints arises.
• Supervise and ensure that the monthly routine servicing is properly carried out by air-con contractor.
• Cleaning of air curtains and mechanical ventilation.

Fire Alarm

• Regular checking of fire alarm main and sub panel for normal operating condition.
• Frequent checking of water pressure to ensure fire hose-reels are in working condition.
• Supervise monthly servicing of fire alarm maintenance contractor.
• Attend to fire activation.

Lift

• Visual inspection of lift for normal operating condition e.g. call or landing buttons, exhaust fans, indicator lights.
• Inform lift maintenance company of any breakdown.
• Ensure lift contractor respond within reasonable time.
• Attend to initial complaints of simple nature.

Lighting in Common Areas

• Daily checking of common areas for defective lighting including EXIT, directional signs, toilet lighting and carpark
• Replacement of defective lighting and fittings.
• Attend to power failure and trouble shoot short circuit.
• Regular cleaning of light diffusers.
• Reset time switches after power failure.

Plumbing

• Clear chokes.
• Trace and repair pipe leakage.
• Repair and replace wash basins, flushing cisterns, gully traps and toilets fittings.
• Repair overflowing flushing cisterns.
• Tighten loose points and routine check for leakage.

Sump Pumps

• Ensure cleanliness of sump pumps.
• Inspect sump pumps for normal operation during heavy rain.
• Test run sump pumps quarterly.

Carpentry

• Servicing, repairing, applying lubricants to doors.
• Repair/replacement of door frame, door hinges, locks, door closures, etc.
• Cleaning/wiping of scribbling on doors, walls.
• Painting/varnishing of doors.

Swimming Pool / Jacuzzi / Suana

• Supervise pool contractor to clean/chlorinate/backwash all 7 nos. DE filters to ensure its pH and chlorine residual values at 7.6 and 1.5 respectively. Monitor servicing and maintenance works.

Customer Service/ Public Relation

• Establish and maintain good relationship with subsidiary proprietors and occupiers of the condominium

Complaint Management

• Keep proper records of and attend to all complaints, queries and feedback made by the subsidiary proprietors/residents and maintain good relationship at all times.
• Ensure all residents’ complaints are attended to promptly and efficiently

Miscellaneous

• Supervise monthly servicing of pest control contractors, or any one-off job undertaken by other contractors.
• Stand-by for any emergency repair works.
• Respond to emergency call e.g. power failure.
• Dispatch letters, circulars, plans, etc. to subsidiary proprietors or residents.
• Purchase of spare parts or accessories for minor repair works to be carried out.
• Attend to all complaints.
• Liaise with other service contractors e.g. security, cleaning.
• Check and report any general damages or defects found in the condominium.

Note: Some Job duties may vary depending on site requirements