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Quality and Policies

ISO Policy

PFS is committed to the effectiveness of our Quality Management System through continuous improvement to enhance customer satisfaction by providing property and facility management services that meet customers’ and legal requirements.

WSH & Security Policy

PFS is committed to provide a healthy, safe and secure environment for our employees, suppliers, contractors, visitors and clients at our workplace. We will embrace SGsecure to strengthen the vigilance and resilience of our workplace to withstand terror attacks.

 

Our WSH Objectives are:

 

  1. Zero legal non-compliance accident per year
  2. Zero Fatal accident per year

 

The Management shall aim to:

 

  • Establish WSH standards for our safety and health performance against the realistic objectives and targets in the prevention/reduction of incidents;
  • Eliminate and reduce risks through effective risk management;
  • Ensure control measures in place to eliminate and minimize terror threats to our workplace;
  • Comply with legislative and regulatory requirements such as Workplace Safety and Health Act;
  • Enforce company WSH requirements for the employees to adhere;
  • Provide employees with instructions, personal protective equipment and training for workplace safety and health practices;
  • Conduct safety and management reviews to continually improve the effectiveness of our workplace safety and health performance;
  • Ensure that externally supplied services for our operations comply with appropriate standards, relevant legislations and regulatory requirements

Everyone plays an important role to maintain workplace safety and health practices.

 

PDPA Clause

Collection, Recording, Storage and Retention of Personal Information

The Personal Data Protection Act is set up to ensure that your information remains guarded and secure.

The purposes for which your personal data may be used are, but not limited to:-

 

  • Internal record keeping
  • To provide services to you
  • To improve our products and services
  • To administer your participation in any contest/programme related to the public organized by us
  • To conduct internal activities
  • To send you festive messages, promotional message and special offers based on your privacy preferences
  • To better understand your needs as our customer
  • For security and fraud prevention purposes
  • For the purposes of statistical analysis of data 
  • For finance and marketing activities
  • For the purposes of our corporate governance
  • For the purposes of our corporate exercises
  • For the purposes of issuing invoices (including e-invoices) and complying with other regulatory requirements and guidelines.

To this end, we are committed to ensuring the confidentiality, protection, security and accuracy of your personal data made available to us. It is your obligation to ensure that all personal data submitted to us and retained by us are accurate, not misleading, updated and complete in all aspects. For the avoidance of doubt, we and/or the Group and/or its employees or authorized officers or agents will not be responsible for any personal data submitted by you to us that is inaccurate, misleading, incomplete and not updated.

Further, we may request your assistance to procure the consent of third parties whose personal data is made available by you to us and you hereby agree to use your best endeavours to do so.

You may at any time after the submission of your personal data to us, submit your request for access to your personal data by submitting such request to us at the address stated below in the event:

 

  1. you require access to and/or wish to make corrections to your personal data subject to compliance of such request for access or correction not being refused under the provisions of the Act and/or existing laws;
  2. you wish to enquire about your personal data; and
  3. you are no longer agreeable to us retaining, holding or storing your personal data. However, please note that this may result in us not being able to properly perform or discharge our obligations to you.

Any personal data retained by us shall be destroyed and/or deleted from our records and system in accordance with our retention policy in the event such data is no longer required for the said Purposes.

We trust that you will consent to the processing of your personal data and that you declare that you have read, understood and accepted the statements and terms herein.

 
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Quality and Policies